Why Are My Emails Not Sending? #

There can be various reasons why your emails are not sending. Listed below are some of the most common problems and how to solve them.

Is your email in Draft Mode? #

Double-check to ensure your email is marked as Ready. Emails in draft mode cannot be sent.

Did you check for sending errors? #

Messenger keeps a log of every email that goes out. If there was an error, it may be easily visible in the log. Go to Admin > Messenger > Events and click on the failed view to see if there are any errors.

Did you check your spam folder? #

It’s an obvious one, but sometimes even our own email ends up in spam. Make sure you check there for your email first. MailTrap has a detailed article on how to lessen your chance of your email ending up in spam.