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Getting Started

  • Sign Ups: Getting Started
  • Sign Ups: Installing Sign Ups
  • Project Notebooks: Getting Started
  • Messenger
  • Messenger: New to Messenger
  • Messenger: Tags
  • News Articles: Intro
  • Pages: The Page Builder
  • Project Notebooks: Understanding Project Notebooks
  • Project Notebooks: Installing Project Notebooks

How-to

  • Sign Ups: Create your first sign up
  • Sign Ups: Create tasks/slots
  • Sign Ups: Display sign ups on Sign Ups Listing page
  • Sign Ups: Create system pages with a shortcode
  • Sign Ups: Review system emails
  • Sign Ups: Customize the display scheme
  • Sign Ups: Set plugin administrators
  • Messenger: How to send a message
  • Messenger: How Do I Import My List?
  • Messenger: Create and connect a Form
  • Messenger: Editing the contact page to show what you want
  • Messenger: Merging contacts
  • Messenger: How to bulk edit contacts
  • Messenger: How to search for contacts
  • Messenger: Tags
  • Messenger
  • Pages: The Page Builder
  • News Articles: Posts, Posts Carousel, and Posts Slider modules examples
  • News Articles: Posts Slider module
  • News Articles: Posts Carousel module
  • News Articles: Posts module
  • Project Notebooks: Set plugin administrators
  • Project Notebooks: Review system emails
  • Project Notebooks: Create system pages with a shortcode
  • Project Notebooks: Customize the display scheme
  • Project Notebooks: Create your first notebook
  • Project Notebooks: Display project on Project Listing page
  • Project Notebooks: Hide or show notebook sections on front-end
  • Project Notebooks: Edit a notebook
  • Project Notebooks: Create tasks
  • Project Notebooks: Create meeting minutes
  • Project Notebooks: Create a project budget
  • Project Notebooks: Create a kanban board
  • Project Notebooks: Publish a notebook
  • Project Notebooks: Duplicate a notebook
  • Project Notebooks: Archive a notebook
  • Project Notebooks: Delete a notebook
  • Project Notebooks: Turn on project administrator requests
  • Project Notebooks: Approve project administrator requests

Troubleshooting

  • Sign Ups: Sign up not appearing on front-end

FAQs

  • Messenger: Why are My Contacts Unmarketable?
  • Messenger: Why are Emails Going to Spam?
  • Messenger: Why Are My Emails Not Sending?
  • Messenger: Basic terminology
  • Messenger
  • Project Notebooks: Understanding Project Notebooks
  • What is a shortcode?
  • Project Notebooks: How to display meeting minutes on the website
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  • Messenger: Why Are My Emails Not Sending?

Messenger: Why Are My Emails Not Sending?

Table of Contents
  • Why Are My Emails Not Sending?
    • Is your email in Draft Mode?
    • Did you check for sending errors?
    • Did you check your spam folder?

Why Are My Emails Not Sending? #

There can be various reasons why your emails are not sending. Listed below are some of the most common problems and how to solve them.

Is your email in Draft Mode? #

Double-check to ensure your email is marked as Ready. Emails in draft mode cannot be sent.

Did you check for sending errors? #

Messenger keeps a log of every email that goes out. If there was an error, it may be easily visible in the log. Go to Admin > Messenger > Events and click on the failed view to see if there are any errors.

Did you check your spam folder? #

It’s an obvious one, but sometimes even our own email ends up in spam. Make sure you check there for your email first. MailTrap has a detailed article on how to lessen your chance of your email ending up in spam.

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Updated on October 10, 2022
Messenger: Why are Emails Going to Spam?Messenger: Basic terminology

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Table of Contents
  • Why Are My Emails Not Sending?
    • Is your email in Draft Mode?
    • Did you check for sending errors?
    • Did you check your spam folder?
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